Know Your Tech: Wizard
At first glance, you might not think about computing when the term “wizard” pops up. However, there is a certain type of program that is used exclusively for the purpose of helping someone install something on their computer. A Wizard’s Goal Traditionally, a wizard...FREE IT Whitepaper
This whitepaper evaluates the differences between traditional technical support practices and modern managed IT practices and the pros and cons of both for small and medium businesses.
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