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Why choose DatCom for IT outsourcing in Tyler ?
Enhance your IT management for a simple, easy and predictable fixed cost. Elevate your IT performance to new heights by outsourcing to the DatCom team.
Extend your IT department with expert, seasoned IT technicians by augmenting it with outsourced IT professionals that cost less than full-time hires.
Gain advanced threat intelligence, threat remediation and data security by putting a fresh set of expert eyes on your cybersecurity system and protocols.
Prevent project delays, expensive errors and poor outcomes by outsourcing project managers and additional team members who can keep your pipeline flowing.
Enjoy all the benefits of an expert in-house CIO without the high-end costs of hiring one on a full-time salary. Gain custom IT strategies and business growth roadmaps.
Drastically reduce your ticket volumes by adding professional, expert and experienced outsourced IT support specialists to your service desk team.
Build more resilient business practices, gain increased efficiency and improve cost-efficiency with data-driven business process optimization advice.
Improve your entire team’s productivity, reliability and connectivity by outsourcing DatCom’s exceptional tailored staff development services.
Preserve your data’s integrity in the face of any disaster with outsourced data professionals backing up everything to secure off-site hard drive storage.
Endpoints managed Every Day
Years in The Industry
Customer Satisfaction Rating
Tom is an expert IT professional. I am grateful for his technical support and advanced problem resolution skills. He is also easy to work with and goes the extra mile to ensure my business and personal computing are up to speed! I highly recommend Tom.
Tom is dedicated to doing the job right, not cutting corners and his follow-up shows you that he really cares.
Tom is a highly qualified computer tech who responds very quickly whenever we have a need or ‘crisis’ situation that needs attention. His positive attitude is evident each time he either comes to a service call or when he periodically (often) just drops by to make sure we are okay and that everything is running smoothly. I am very thankful he is so dependable and that we can always count on him to help take care of our needs!
Tom is very professional, thorough, and knowledgeable. If you need help with a Computer/Server or Network, Tom is your guy.
This company has OUTSTANDING customer service. They are friendly and have the know-how to fix computer issues the first time. I would rate them a 10 if I could!
Every business, no matter its industry, deserves unparalleled network reliability. However, in emergency medical services, every second counts. A small disruption can halt vital operations and affect patient care.
When you outsource your IT to DatCom, we ensure that every business in any industry receives superb network reliability. As for those emergency medical groups, it’s a contractual guarantee.
This promise remains 24/7/365. Patient care can’t wait; teams may work off-hours or on different schedules. DatCom’s goal is to sustain a reliable IT system for all of the above.
Every industry has unique IT needs. For healthcare providers, strict privacy policies and technology guidelines are crucial. For legal professionals, reliable and dynamic tech options can save both time and money. You get the picture.
DatCom can cater to these industry-specific IT requirements with precision. Not only do we provide tailored IT solutions, but we also do so with a flat monthly rate, ensuring predictability in your IT spending.
Specific industries we offer tailored support to include (but are not limited to):
Busy work and repetitive tasks can drain your team’s energy and time. In fact, one 2021 survey discovered that people, on average, spend 33% of their workday doing tasks they weren’t hired to do.
Outsourcing your IT to DatCom gives you access to our one-of-a-kind EfficientMe! solution. We may be focused on IT but with EfficientMe! you’ll enhance your operational efficiency across all departments.
The point of the solution is to ensure your technology, people, and processes work in seamless harmony. In just 6 weeks, our clients report a 27% increase in productivity.
To find out how we do it, read more about EfficientMe!
Network issues can halt your business and create unexpected costs. When technology fails, operations stop, and resolving these issues can drain money and resources fast.
DatCom keeps your systems up to date and manages all updates and patches remotely. This approach ensures you never miss a critical software update or encounter issues from outdated software.
We aim not just to fix issues but to prevent them, often before you even realize they exist. Our services come at a competitive fixed rate. So, you can stop worrying about unexpected issues and unexpected costs.
DatCom offers a clear and flexible pricing model for IT outsourcing services. Contract services are billed monthly and include monitoring and repair at a flat rate for a 2-year duration.
For projects, 50% payment is required upfront. The rest is billed as the project goes on, with the final payment due at the end.
Our remote monitoring & management services have 3 levels:
In DatCom’s outsourcing model, we first identify your IT needs and formulate a tailored strategy. From there, we look at our diverse pool of talented experts and choose the best fit.
We then deliver specialized IT services, which may include monitoring, project management, and repairs.
This approach ensures your team can concentrate on core business activities while we expertly manage your IT functions.
At DatCom, we’re not trying to replace your in-house IT staff. Instead, we’d like to complement their efforts with our specialized services.
For businesses without an IT department, we can perform all necessary IT functions. This way, your business can experience all the same benefits as a larger company with in-house IT staff.
Our goal is to provide flexible solutions that fit your specific needs and budget. This is true regardless of your internal structure.
While IT outsourcing from DatCom does involve a fee, it is designed to be a cost-effective solution in the long run.
Engaging with us allows you to access specialized IT expertise and technology without the additional overhead costs. This includes costs related to hiring, training, and maintaining staff, as well as investing in any new hardware or software.
Ultimately, that will provide significant cost savings and more predictable budgeting.
At DatCom, we make sure you work with the right expert for your business.
First, we learn about your needs. Then, we choose a professional from our team who understands your business and industry well.
This way, you get someone who knows exactly how to help you, ensuring smooth and effective IT support tailored just for you.