Data Process Automation (DPA) is a powerful application of technology to automate repetitive tasks in a diversity of businesses. What takes hours for people to perform, computers can process in mere minutes.
Major corporations are already taking advantage of Data Processing Automation on a grand scale. But what about small to medium-sized businesses? Are these applications of technology available to you? And if so, what is the best application of DPA for saving time and generating profits for your business?
As a smaller enterprise, you might be tempted to approach DPA from scarcity mindset, meaning that you are already thinking that you could never have the advantages of big business on your side.
The truth is that DPA excels throughout organizations of any size and can powerfully enhance the productivity of your human resources and technology. Some common DPA examples and use cases we encounter are the automation of data entry, data extraction, and invoice processing just to name a few. DPA is highly scalable, and we can save each employee hours per week.
A lot of the clerical work that customers do not see can be automated so that your business can deliver high-quality products and services on time. The effectiveness of DPA is not limited to “back office” tasks, however. We’ve found many use cases across different business departments and industries.
For example, if your employees are answering the same repetitive questions from people, we can automate those responses. You can do the same for common technical or customer support inquiries. You can even have a process for automatically ranking your emails so that your staff can give their attention to those that matter most.
As a small business, you take pride in being personal and friendly, and you want to give most of your attention to your loyal customers. A well-written, automated reply can set the tone for interacting with these contacts without wasting your employees’ time.
There are many more use cases and DPA Solutions will work in every industry!
- Customer Relationship Management (CRM)
- Tech Support
- Human Resources (HR)
This is not a comprehensive list of every industry or application for DPA. We can use our process mining tools to identify the most impactful DPA implementation areas for your company based on your company’s actual processes.