In last week’s edition of the DatCom Business Briefing, we explained how the tech skills gap is one of the greatest cybersecurity threats. If a business lacks people who understand the technology they use, it makes your business more susceptible to malware attacks and data breaches. This week, we will discuss the high costs of technology complexity in operating a... Read More
- Written by Tom Baum
- Published: 28 Feb 2020

There is a major problem that the owners of most small-to-medium-sized businesses run into: impatience. Their business might not be growing at the rate they like, or they may just have too much work to accomplish in order to grow. Whatever the problem is, outsourcing parts of a business can really bring a whole lot
Posted in Blog, Business
Tagged Business Technology, Outsourced IT, productivity
- Written by Tom Baum
- Published: 07 Oct 2019

When you need something done that requires a level of skill or experience or knowledge that you don’t have, what do you do? Generally, you call in someone who has the required skill, experience, or knowledge that is required. Your business’ information technology strategy should be approached in the same way. As we continue our
- Written by Tom Baum
- Published: 04 Oct 2019

Old-school business information technology support isn’t necessarily wrong, but it most definitely isn’t cheap nor efficient. IT support strategies are developing in ways that some time ago, would have thought to be unheard of. Your business no longer needs a full on-site staff designated to maintaining network security or updating software. In part two of
- Written by Tom Baum
- Published: 02 Oct 2019

Computers sometimes appear to have a mind of their own. For businesses, this is less than ideal. If the support structure is not in place to take control of your business’ infrastructure, your business’ profitability may be negatively impacted. In this five-part series, we will discuss how being proactive keeps your technology in check.
Posted in Blog
Tagged Managed IT Services, Managed Service Provider, Outsourced IT
- Written by Tom Baum
- Published: 10 Dec 2018

Let’s be real: the title “managed service provider” doesn’t cast much insight into what we do on a daily basis. Even when people understand what we do, there are a lot of parts that confuse them and lead them to false conclusions. As a result, we wanted to take a few minutes and go over
- Written by Tom Baum
- Published: 06 Aug 2018

Your business deals with all types of troubles, but one trouble that can be extraordinarily costly is when your organization’s technology doesn’t work properly. That’s why many businesses hire an IT staff who work to mitigate technology-related problems. One issue you should be cognizant of is cost. Typically, IT professionals have training, certifications, and experience
- Written by Tom Baum
- Published: 11 Dec 2017

Technology management is one of the major issues that challenge small businesses. Do you know the various strengths and weaknesses of having an in-house IT department versus an outsourced IT provider? As a managed service provider ourselves, we’re in a unique position to help your business make an educated decision about the future of its
Posted in Blog
Tagged IT Management, Managed IT Services, Outsourced IT
- Written by Tom Baum
- Published: 13 Nov 2017

Bring Your Own Device policies have helped many companies save money on technology by allowing employees to use their own devices, rather than taking on the cost of providing devices. However, as much as a BYOD approach can help a business financially, there are some potential drawbacks to adopting one that you should be prepared
Posted in Blog
Tagged Bring Your Own Device, Managed IT Services, Outsourced IT
- Written by Tom Baum
- Published: 08 May 2017

How many emails does your organization receive every day? Chances are that you can’t find time in your day-to-day operations to maintain and manage your email solution as well as you’d like, and in a world where threats to your organization’s network lurk around every corner, you can never be too careful. How can you
- Written by Tom Baum
- Published: 28 Oct 2016

The last time you reached out to IT support, how long did it take them to respond to your request? Did they have to drive all the way to your office, only to resolve the issue far too late? Being able to take prompt action is key to alleviating IT issues, especially when mission-critical data