Data Processing Automation (DPA) is transforming office work across every industry. Adoption has been highest among financial institutions such as banks and accounting firms, but Law offices have been slower to embrace it.  Despite general approval by legal industry thought leaders, many law offices have yet to invest in process automation. One reason maybe that

Let’s face it, there are tasks that you do every day that take up too much of your precious time. Time that could be spent doing what you love. The feeling of loss when you spend too much time on a task that isn’t producing is helpful feedback that something is wrong.  Why is that? 

Shadow processes are processes at your company that don’t officially exist. They are tasks and activities that you won’t find written in any procedure manuals and cannot be tracked by company software. It’s what your employees do to “get things done.” Shadow processes can be mundane or outright irresponsible. From using software in an unintended

What is Business Process Optimization?  BPO is an analytical process designed to increase overall efficiency, agility, and profitability. You can do it with the right knowledge and the right method of observing a company’s internal processes.   But that’s not the only way.  You can also use technology to help get the job done. Technology assisted

People love heroes, but they rarely imagine themselves as heroic.  And modern American life doesn’t give most of us many opportunities.    Why is that?  We have first responders on call 24/7. Our soldiers fight in conflicts that are far away. And we can’t see all the people that we could possibly help because we

The Beatles once asked: “Are you ready for a revolution?” Well, one of the deepest benefits of Data Processing Automation (DPA) is that it is part of an automation revolution. And the best revolutions are the ones that set people free.  DPA sets people free by automating repetitive administrative tasks, enabling workers to bring more

It’s easy to operate an ice cream stand by the beach, especially if you’re the only franchise on the sand. You have every advantage, right? It’s hot. Visitors are feeling carefree and uninhibited. Your ice cream cones are a ready symbol of living the good life.  But what happens when the beach is full of

Tired of feeling inundated with solicitors who don’t really know anything about your business? I know I am. If you’re like me, you can see them coming from a mile away. It’s annoying because I want a true and sustainable business partnership with my clients, and I want to work with people who see themselves