Stop Doing the Work you Hate and Start Doing the Work You Love!
Let’s face it, there are tasks that you do every day that take up too much of your precious time. Time that could be spent doing what you love. The feeling of loss when you spend too much time on a task that isn’t producing is helpful feedback that something is...How do you address “shadow processes” at your company?
Shadow processes are processes at your company that don’t officially exist. They are tasks and activities that you won’t find written in any procedure manuals and cannot be tracked by company software. It’s what your employees do to “get things done.” Shadow processes...How Much Does Business Process Optimization “Cost?”
What is Business Process Optimization? BPO is an analytical process designed to increase overall efficiency, agility, and profitability. You can do it with the right knowledge and the right method of observing a company’s internal processes. But that’s not the only...Liberating the Heroic Spirit of Business
People love heroes, but they rarely imagine themselves as heroic. And modern American life doesn’t give most of us many opportunities. Why is that? We have first responders on call 24/7. Our soldiers fight in conflicts that are far away. And we can’t...FREE IT Whitepaper
This whitepaper evaluates the differences between traditional technical support practices and modern managed IT practices and the pros and cons of both for small and medium businesses.
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